Reliable Boiler Repair
From Northampton H2O The Trusted Central Heating Service
Believe me, we know that when the heating goes.. and your entire family is faced with wearing a billion jumpers at the same time in a freezing house that feels like its some cryogenic deep freeze from a science fiction movie... and washing options are either facing the ice cold needle jets of an unheated shower or boiling enough kettles and saucepans of water to be able to even take a rudimentary bath... we know from our extensive years of having a great relationship with our customers... that although you don't really think about it until you have to do without... but the house boiler really is the beating heart of providing essential warmth to the whole family.
And without out a properly functioning house boiler it really does rapidly become a pretty miserable situation. Tensions rise high and family members fall out with one another and it really can be pretty awful. So, if you do the smart thing and join the hundreds of others on our boiler service plan, we always make sure we get to you in record time.
Of course there are also service plans offered by the so-called nationwide standard organisations. Indeed it seems in this day and age that almost every company is moving to offer the same old products or services packaged in a subscription form of some kind. But we assure you that our motives don't follow the same suit of many of these large corporations trying to squeeze every last drop of profit from their customers, (whilst also seemingly offering less and less in the way of customer service.)
Fabulous service. Our boiler stopped working and we were booked in the very next day to fix it. Would highly recommend this company. Very knowledgeable and good price for annual service too.
We say, be wary of the offers made my theses larger corporations. While they may seem competitive in price... you must ask yourself... are you getting a like-for-like service? Can a company of that size really care about its individual customers to the same degree that we do? Yes ... they will fulfil their minimum contractual obligation to you. But in the event of being plunged into the medieval cold of the dark ages ... should your modern heating technology fail you.... how long to you want to be waiting for an engineer to come out to you? And will that engineer do an adequate long term fix on your boiler? Or, (knowing that its very unlikely that it will be HIM that is called out to your boiler fix the next time,) will he merely patch the problem with sub-standard parts and a bare minimum approach.... knowing that it's not really going to be HIS name that's intrinsically linked to the work.
Boiler service repair is in our blood .. and it is our forte... not just some bolt-on-afterthought-service we offer to spin a bit of extra cash. We encourage you to ask around your local area's social channels... you will find that our customers hold our service in high regard and that customer satisfaction is of paramount importance to us.
Prioritising our boiler service plan customers
As we've already said... we are obsessive about the standard of our work AND the standard of service that we offer. Excellence in everthing we do is our mantra. And as business owners that have lifetime been plumbers that pride ourselves on the quality of our work we only employ engineers that follow our beliefs and work on our precious client's plumbing jobs to our exacting standards.
Also, we are not a network of freelance strangers as you will find with so many other plumbing service providers, but we believe in strong communication throughout the team and have invested heavily in tracking, traceability and adequate quality follow-up for each and every job, making sure our customers and people on our fix boiler plans are looked after and looked after well.
Ashley Forbear
Nov 20, 2023
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